Privacy Policy

1. Introduction

Auckland Land Surveys Limited (referred to as “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 2020 and other applicable New Zealand laws.

By using our website, submitting information to us, or engaging our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or Services.

2. Information We Collect

2.1 Personal Information: We may collect personal information from you, including (but not limited to) your:

• Name
• Contact details (email address, phone number, physical address)
• Other information necessary to provide or market our Services to you

2.2 Website Usage Information: When you visit our website, we may automatically collect certain information via cookies or similar technologies (e.g., IP addresses, browser type, pages visited, time spent on pages). You can adjust your browser settings to refuse cookies, but this may affect your user experience on our website.

2.3 Third-Party Sources: In some instances, we may collect personal information about you from publicly available sources or third parties (e.g., property title databases, local authorities) to carry out our Services.

3. How We Use Your Information

We will only use your personal information for the following purposes:

1. Service Delivery: To provide surveying, engineering, design, or other professional services, including communicating with you about project updates, milestones, and deliverables.
2. Administrative Tasks: Processing payments, invoicing, and managing accounts.
3. Marketing and Communications: Sending you updates, newsletters, or promotional materials about our Services (where you have consented to receive such communications or it is otherwise permitted by law).
4. Compliance and Legal Obligations: Complying with legal obligations, resolving disputes, enforcing agreements, or cooperating with lawful requests by government agencies.

We will not sell, rent, or lease your personal information to third parties.

4. Disclosure of Information

4.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers (e.g., IT support, payment processors, subcontractors) who assist us in operating our business and delivering our Services. Those providers are obligated to use your information only for our specified purposes and in compliance with New Zealand privacy law.

4.2 Legal Requirements: We may disclose your personal information where required to do so by law or in response to legal processes (e.g., court orders, warrants) or to protect our rights and safety.

4.3 Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of that transaction. We will ensure the receiving party agrees to handle your information in accordance with this Privacy Policy.

5. Data Retention and Security

5.1 Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy (unless a longer retention is required by law or regulation). After that, your data will be securely destroyed or anonymized.

5.2 Security Measures: We implement reasonable technical and organizational measures to protect personal information against loss, unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Access and Correction

6.1 Your Rights: You have the right to request access to any personal information we hold about you and to request correction if you believe it is inaccurate or out-of-date.

6.2 Making a Request:

• Please contact us at info@alsgroup.co.nz if you wish to access or correct your personal information.
• We will require proof of identity and may charge a reasonable fee where permitted by law for processing access requests.

7. Cross-Border Transfers

7.1 From time to time, it may be necessary to transfer your personal information outside of New Zealand (for example, if we use cloud-based servers located overseas). We will ensure any such transfers comply with all applicable privacy and data protection laws, and that your data is adequately safeguarded.

8. Third-Party Websites

8.1 Our website or communications may include links to external websites. We are not responsible for the content or privacy practices of those third parties. We encourage you to review their privacy policies before sharing your personal information.

9. Updates to This Policy

9.1 We may update or revise this Privacy Policy from time to time. Changes will be effective immediately upon posting the revised Policy to our website. Your continued use of our Services after any updates means you accept the revised Policy.

10. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our handling of your personal information, please contact us at:

Auckland Land Surveys Limited

• Email: info@alsgroup.co.nz
  
• Phone: +64 21 809 457